Many of the questions I get at the library start like this: “Okay, I’ve got a really weird question…” or “You’ve probably never heard this before.” More often than not, it is a question that many, many people have asked at the very same desk. Of me.
Part of our incomprehensible strategic plan at work is making every single person feel special. If I told every single person “You are special,” I think I’d probably get a raise, rather than rolling eyes.
I do not tell these people “Oh, I’ve heard that a million times.” I usually react with: “Oh, I can’t wait!” Part of me does perk up every time I think I’m about to get something unusual.
Doesn’t happen as often as people think.
I have been wondering why so many people insist on stating that they have an unusual question, or why they think the question is unusual. Honestly, it can be something like “Can you help me find the 1-800 number for the Citibank corporate offices?” or “I’m trying to find the bus that will get me down to South Jordan.”
Maybe it has something to do with the need to feel special. Unique. Maybe it is reassuring to suggest that we are capable of asking questions that nobody else asks. That thoughts occur to us that do not happen in other people’s minds.
I don’t know about that. I do know that I enjoy being surprised and wish it happened more often.